Lunette
Support
Get in touch
Email khangazun@gmail.com. The link opens a message with a short template in it — what happened, what you expected, your device, its system version and your Lunette version — which makes a problem quicker to solve. The Email the developer button in Settings ▸ About fills those in for you.
A review on the App Store or Google Play is read too, though it is a slower way to get an answer.
Location
Lunette asks for your location the first time it starts. If it says the times are for your time zone's city, it does not have your location yet:
- Click or tap Allow location on the location card, or in Settings (Settings ▸ Location on the Mac).
- If you declined earlier, the system will not ask again. On the Mac, turn Lunette on in System Settings ▸ Privacy & Security ▸ Location Services. On iPhone, iPad and Android, the location card's button opens Lunette's page in Settings.
- If location is off for the whole device, turn it on in the same settings.
The time zone's city is usually within a few minutes, and the Moon's phase does not depend on where you are at all.
Common questions
The sunrise does not match what I see
Rise and set times are for a flat, open horizon at sea level, the way every almanac gives them. Hills, buildings and the weather can move what you see by a few minutes, and the atmosphere itself varies from one evening to the next. Lunette's figures agree with the US Naval Observatory's to within a minute or two.
There is no moonrise today
The Moon rises about fifty minutes later each day, so roughly once a month it skips a calendar day altogether. That day really has no moonrise, and Lunette says None today.
What exactly is golden hour?
Lunette uses the definition most photography planners use: the Sun between 4° below the horizon and 6° above it. Blue hour is the Sun between 6° and 4° below. Near the equator both are short; far north or south they can last much longer, or not happen at all in midsummer.
The Moon is drawn the wrong way round
South of the equator a waxing Moon is lit on the left, not the right. Lunette decides from your latitude; you can choose a hemisphere yourself in Settings (Settings ▸ Panel on the Mac).
When is it called a full moon?
Full, new and the two quarters are instants, given to the minute in Coming up. Like almanacs, Lunette uses the name for about half a day either side of that instant; the rest of the time the Moon is a crescent or gibbous.